Consulting services in Russia are becoming quite popular, more and more organizations are appearing in the country to provide them. One of them is the Unified Federal Legal Center, reviews of which are ambiguous. Most often, the employees themselves express dissatisfaction with the organization’s work; much less negative feedback is received from customers.
What is ETF?
Challenging the results of road accidents and credit disputes are the main specialization of the Unified Federal Legal Center. In the reviews, grateful clients write that the organization’s specialists were able to provide them with serious assistance in resolving important financial issues. It has existed since 2007 and at first it was only concerned with the problems of motorists in Nizhny Novgorod that they encountered as a result of an accident. Since 2011, the number of powers has expanded significantly, the organization began to protect consumer rights in the field of collecting insurance and bank commissions, at the same time another branch appeared in Krasnodar.
Two years later, a branch was launched in Samara, which immediately began to serve customers remotely. In 2014, Volgograd, Rostov, and Voronezh acquired local branches of the ETF, a large center also appeared in Moscow. At the same time, customer service was introduced throughout Russia. Now all issues related to compensation after an accident could be resolved using the online self-service services. As of 2019, in Russia there are more than 10 branches of the center, the services of which anyone can use.
What services can I get here
Judging by the reviews of the work of the Unified Federal Legal Center, they most often go there with a request to help get additional payments and compensation after an accident. As a rule, this happens in cases where the insurance company does not pay compensation or pays less than expected, as well as in case of loss of the total commodity value of the vehicle. Also, with the help of the ETF, the refusal of payment can be challenged when insurers do not see any reason for compensation.
This also includes the protection of the rights of consumers affected by the unlawful actions of financial organizations, collection agencies and microloan companies. With the help of the center’s specialists, you can try to resolve disputes out of court, stop the increase in debts and optimize your credit, protect yourself from the visit of collectors, etc. Representation of the client’s interests in court before financial institutions and challenging the current conditions of the loan agreement are especially popular here. With all this, the cost of providing services is quite low, so everyone can use them.
Where did ETF first appear
Despite the fact that the first Unified Federal Legal Center was opened in Nizhny Novgorod, the employees of this branch most often appear in reviews of a negative nature about the enterprise. According to them, the company is absolutely non-client oriented and charges money from customers only for the process of conducting this or that activity, without guaranteeing a positive result. Also, a certain negative is caused by the attitude of management towards employees, experts note that it to some extent resembles serfdom.
However, employees see positive aspects in their work here.First of all, we are talking about stable salary payments, as well as a good team, which is pleasant to work with and you can count on help and mutual assistance. Experts also note that the conditions offered here can be considered as a starting point for further growth in the industry.
How are things in the Sverdlovsk region
The reviews of the Unified Federal Legal Center in Yekaterinburg in many respects resemble the opinions of colleagues from the first branch. Positive relations with the team and the possibility of obtaining a convenient workplace, some employees consider the only positive advantage in work. Some experts note that corporate values are well developed here, which is an additional advantage that allows counting on the acquisition of useful ties and further growth.
Here, a fairly large number of existing employees are dissatisfied with their direct management due to failure to fulfill promises. First of all, we are talking about wage indexation, about which rumors have been circulating in the company since 2016. Some specialists leave the company precisely because the salary paid here is not enough for a decent living.
How it works in the south of the Urals
Not so long ago, the Unified Federal Law Center in Chelyabinsk appeared, the reviews of local experts about him are quite loyal, you can learn from them that the management is trying to do everything possible to make the staff comfortable working here. Teambuildings are often held, as well as individual meetings and planning meetings with employees to identify shortcomings in work and their prompt elimination.
The center’s experts point out the weakness of their direct managers as a flaw in terms of knowledge of the legal subtleties and nuances. Also here they are unhappy with the large amount of functionality that existing specialists are trying to occupy in order to avoid a lack of workload. It is worth noting that the branch management periodically holds general meetings with subordinates, as a result of which innovations and changes are initiated here.
Perm branch
High quality of completed projects is a distinctive feature of the Unified Federal Law Center in Perm. In the reviews, employees note that they were lucky to work with competent management, which is able to answer any question. Timely payments, as well as additional bonuses motivate specialists to achieve high results, some of them admit that they often represent themselves in the place of clients in order to better understand the essence of the situation and offer the best solution.
Some employees claim that they lack career opportunities because the turnover in this branch is minimal. Some of the center’s specialists are unhappy that the Perm unit has not yet fully developed a social package, which is why it is impossible to take advantage of some additional programs (VHI policy).
Are metropolitan employees happy?
Compared to other regions, the most satisfied employees of the Unified Federal Legal Center work in Moscow. In real reviews, they note that wages are consistent with management requirements. The workflow in this branch is completely debugged and in case of failures, the problem can be solved as soon as possible with the help of direct or higher authorities. In addition, the indexation of wages here is done on time, so many regional employees dream of moving to the capital's branch.
Of course, not without drawbacks. It is far from always possible in the capital to take advantage of the work in ETFEC, in particular, we are talking about corporate programs that work with big interruptions.However, the branch administration promptly responds to all incoming complaints, which significantly increases its rating in the eyes of the company's employees.
How things are in the Northern capital
In St. Petersburg, the number of clients requiring legal assistance is slightly less than in the capital, and therefore the staff of specialists of the local center is small. How organized is the work at the local Unified Federal Legal Center? Real reviews of employees indicate that they are satisfied with the existing order. Specialists are satisfied with relations with direct management, the availability of a package of additional programs and services, as well as the timely payment of wages.
Among the shortcomings, the branch employees highlight a large turnover of personnel. According to them, up to 5 specialists are leaving and coming here in one quarter. The company's management is trying in every possible way to work with the outflow, using tangible and intangible ways of retaining employees, however, it admits that in St. Petersburg you can find more highly paid and interesting work in this industry.
Can I use the services in the south of Russia?
If you went to the sea, and there an unpleasant situation happened with you, you can contact the Volgograd branch of the Unified Federal Legal Center. In the reviews, customers note that it was here that they were able to get qualified help. Employees of the unit are quite neutral about their employer and openly say that when a more profitable option appears on the horizon in terms of remuneration, they will certainly change jobs without hesitation.
Despite such a cool attitude towards the employer, employees at the same time are as loyal to their customers as possible and strive to help them resolve issues as soon as possible. ETFJ visitors in this region most often leave thanks to employees, which indicates the high involvement of the latter in the work.
Alternative in Rostov-on-Don
A fairly large amount of criticism falls on the Rostov Unified Federal Legal Center. In the reviews, employees of the unit note that the local leadership is absolutely not interested in resolving the issues of their subordinates and is not ready for an open dialogue with him. The main reason for the conflict is the lack of indexation of wages, as well as the lack of career opportunities and additional training.
Employees practically do not see any positive work in the Rostov ETFJC, the only thing that suits them is the friendly relations in the team, which make it possible to smooth out many sharp corners in communicating with management and clients. The needs of employees are taken into account by the administration of the branch, however, it recognizes that due to limited resources it is impossible to fulfill them and resolve all issues that arise.
What experts from Izhevsk say
In this region, it’s quite difficult to get into the Unified Federal Legal Center. In the reviews, workers refer to a relatively small staff turnover and a careful attitude of direct management to their subordinates. Additional advantages in the form of a “white” salary and VHI are also an advantage of working in this organization.
Izhevsk experts in the field of jurisprudence point out that the overestimated plans that are put by the leadership as shortcomings. They do not always work out. Also, some employees of the local branch do not respond very well about the system of material motivation, which does not meet the conditions on the labor market. In their opinion, bonuses can be paid here on a larger scale.
Samara branch
There is also a unit of the Unified Federal Legal Center in this region.In the reviews, his employees note that working here is quite problematic due to the large number of customers. The management of the branch is not always able to timely patch holes in the staffing table. In this regard, some employees must take on an additional front of work, which is practically not paid.
At the same time, employees are happy with the emotional support they receive from their immediate supervisor, so excessive loads are much easier to carry. They are also satisfied with the opportunity to receive wages and periodic trips aimed at team building in a timely manner.
How to get a job
Since graduates of law schools do not always immediately find work, they can very well count on employment at the Unified Federal Legal Center. Real reviews from existing experts make it clear that this organization is not too different from others. There are both advantages and disadvantages, on the correction of which the management is actively working, therefore it is quite possible to consider ETFJC as a place of work.
For employment, you will need to contact any of the nearest branches of the center, where you will need to provide a competent resume that testifies to your talents and opportunities. Be prepared for the fact that at first they can offer you a low-paid vacancy. This is quite normal for large companies. With due diligence, in a few months you will be able to climb up the career ladder and achieve a higher position and salary.
